Let me qualify ourselves first so you know the qualify of this review. As we all know some reviews are nothing more than a rant from a one time client who either had a very unusual situation occur or had unrealistic expectations. We are a property management company that manages 200+ properties here in the Magic Valley. We've worked with many carpet cleaning companies and have hundreds of carpets cleaned over the years. We are not a one time customer with a single unusual circumstance we wish to rant about or one with unrealistic expectations. We do however know what is and isn't a good job from a carpet cleaner and carpet installer. Claude Brown's has had our account for just over a year now and we couldn't be happier. Outstanding customer service and outstanding work. On multiple occasions I was certain we would be completely replacing the carpet it was so filthy and stained. To my great pleasure and surprise Claude Brown's made if look brand new. I can't say enough good about them. Highly recommended.
I want to thank George, Sam and Sean for the professional manner in which they cared for my home and cleaning of the carpets. The explained everything, answered all my questions and gave complete instructions on how to care for the carpets as they dried. Very funny, respectful and did a great cleaning job. Thank you guys so much..
I recently had Claude Brown's clean our carpets. I am so impressed with their professionalism from the estimate to the actual cleaning! Quinn and George were so polite. I will recommend their carpet cleaning service to everyone!
Fabulous customer service. The staff responded immediately to my upholstery disaster and saved my chair! The only company in Twin Falls I will ever use.
Thank you Claude Browns for the carpet cleaning. Friendly, helpful, and a beautifully clean carpet.
First class service
You won't find a better experience. Claude Brown's understands the importance of locally-owned personalized customer service. Shawn helped me on a flood restoration and gave me constant updates, sometimes working late at night to fix my issues as quickly as possible. They gave the utmost consideration to my budget and timeline. Mike will get my carpeting and furniture business too. Great family business!
BEST TEAM EVER! It is always a pleasure to have Claude Brown's do jobs for me! When it comes to carpet cleaning, carpet install, vinyl install and water clean up there isn't ANYONE better! From first call to completion they are always professional, courteous and thorough! The only company I use for my carpet/vinyl needs!
Great and very knowledgeable sales people. It is family owned and they really know their business. I am so glad we spotted this store coincidentally ?? The furniture is high quality and would prefer it over any other furniture store in the area.
Claude Brown Carpet Cleaning is the best! After some issues with another carpet cleaner I asked them to come out and consult an area that I could not get a horrible smell out of after my carpetsnwere cleane and I got same day service from Shawn Hanko! So professional and so kind and wanted me to follow up with him on a weekend to make sure the problem was resolved! Customer service was amazing! Will use them in the future for sure!!!
Their customer service is great! We had water leak in a office and needed the carpets cleaned ASAP and they came before they even opened to take care of it for us. I would highly recommend them.
For over 20 years we have used Claude Brown's Carpet Cleaning for our residence and for all of our rental property. They're fast, thorough and they do a great job. We highly recommend them.
Very easy and pleasant to work with. Carpet is beautiful and the layers did a quick job. We have used them for multiple things and they have always served us well.
Claude Browns is the best carpet cleaners around. They do excellent work...I have tried others but
always come back to Claude Browns;;;;The others just cant match the quality of work of Browns.